UX Researcher / Usability Tester

    • Job Tracking ID: 512891-564615
    • Job Location: Dallas, TX
    • Date Updated: February 14, 2017
    • Starting Date: ASAP
    • Other Job Locations: Dallas TX
    • Job Level: Junior,Mid-level
    • Job Type: Full-Time
    • Salary Range: DOE
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Job Description:

Position Overview

As the UX Researcher at HealthMine you will be primarily responsible for designing, conducting, analyzing, and reporting on user-centered design research and usability testing for both web and mobile applications. This will include identification of user needs and goals, task and workflow modeling, persona development, wireframe and interactive prototype creation as well as rapid iterative usability testing, and more formal, in-depth testing.

The UX Researcher will report to the User Experience Lead and collaborate with designers, product managers and developers daily to inform their decisions based on what you uncover. Your insight and creativity should encourage our users to continually take charge of their health with the help of our application.

With such an exciting and emerging industry at hand, a new UX Researcher on the team must be passionately curious, adept at innovative approaches to design, masterful at understanding what drives user behavior, and energetic enough to execute rapidly ahead of the competition.

Position Details

  • Work with product management and design team members to test business requirements using heuristic/qualitative methods.
  • Plan and moderate remote and one-on-one usability sessions to obtain user preferences and feedback.
  • Present findings and recommendations in a plan that drives future design improvements to both experienced design professionals and executives.
  • Generate wireframes, interactions and prototypes as needed (low or high fidelity).
  • Maintain in-depth knowledge and understanding of different research methodologies and data analysis techniques.
  • Work with visual designers to test proposed look & feel initiatives.

Experience and Skills:

Required Skills

  • Experience with an extensive variety of usability research tools and methods (especially user-centered design processes), and involvement in running a variety of tests.
  • Comfortable interviewing, observing people in many different situations and also putting them at ease.
  • Proven track record of consistently producing deliverables that are well-written and contain helpful information, providing solid and actionable recommendations.
  • Ability to create user personas, high level information architecture task and workflow, build wireframes, interactions, and prototypes as needed.
  • Creative thinker with strong people interaction, verbal communication, and facilitation skills.
  • Proven ability and desire to work effectively as a member of a team.
  • Ability to quickly learn and adapt in a fast-paced, highly interactive environment
  • Exhibit strong problem solving, analytical, and critical thinking skills with the ability to make sound recommendations and decisions based on observed user behavior and prior experience.

Education Requirements

  • Bachelor and/or Master Degree in a Relevant Field of Study (i.e. Human Computer Interaction, Computer Science, Communication Design, New Media, Liberal Arts, etc.)
  • At least 2 years of relevant experience in Human Factors as a Usability Analyst, UX Designer, Usability Support Analyst or similar role in a professional environment.

Benefits

We offer competitive base salaries, full benefits (medical, dental, and vision), STD and LTD benefits, matching 401(k) plan, equity in the company, and flexible work hours. 

HealthMine Culture

Expect the Best. At HealthMine, we have a vision: to become the best - the best culture and brand, the best place for growth and the company with the best reputation. We offer an inclusive, collaborative and energetic work environment that rewards those who perform.  It takes the best to become the best, and we are committed to building a team that does the right thing for our customers, owners, team members and communities. HealthMine is an equal employment opportunity employer and does not discriminate against applicants or team members because of race, color, religion, national origin, sex, age, citizenship status, disability status of an otherwise qualified individual, membership or application for membership in an uniformed service, or membership in any other class protected by applicable law. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Human Resources Department.